Refund policy
We want you to love your FreeLatch purchase.
If you're not completely satisfied, you may return your item within 30 days of delivery for a refund or exchange.
To be eligible for a return:
- Item must be unused and in its original packaging.
- Proof of purchase is required.
Non-returnable items include:
- Items damaged through misuse.
- Final sale items (if applicable).
Once we receive and inspect your return, refunds will be issued to your original payment method within 5–10 business days.
To start a return, contact: